常问问题
Get ready to revolutionize your calibration process with our amazing calibration management software! With just a single click, you can effortlessly manage your calibration data and generate certificates that comply with top regulations like ISO 17025, FDA 21 CFR PART 11, GAMP 5. Customize forms to fit your organization's needs and enjoy the power of creating calibrations and test plans, tracking documentation, and reviewing test results—all within one incredible software solution. Embrace efficiency and accuracy like never before with Metquay!
Calibration Management Software or Asset Tracking Software which one should i choose?
In the current market situation, there are a variety of tools to choose from and the naming and description of these products could be confusing. To help you choose the right tool, here are a few questions that you could ask yourself
1. Do I calibrate my equipment in-house?
If the answer is yes, then your need calibration lab management software ( calibration software in short). Metquay - calibration management software is your best-fit solution. Sign up for a free trial and get started.
2. Do is send all my equipment to third-party calibration labs for calibration?
If the answer is yes, then your need asset tracking or asset management software. Tracefii - asset management platform is your best-fit solution. Tracefii is a cloud-based (SaaS) asset management platform that can help you track all your assets, get asset calibration due dates, upload calibration certificates shared by the vendor, etc.
Signup for a 15-day free trial of tracefii - a cloud-based asset management system and get started. Subscriptions are as low as $69/- a month
我的实施选项有哪些？
Metquay 提供了两种实现选项，即
本地（安装在您所在位置的服务器上）。
安装在 AWS、Digital Ocean 等云服务器上。
无论哪种方式，您的应用程序都将在专用服务器上运行，并且您存储在数据库中的全部数据将归您的公司所有。如果您需要切换服务器，我们很乐意为您提供帮助。
数据备份是如何完成的？
我们将在运行 Metquay 的服务器上设置一个备份脚本。此脚本将定期备份数据，您可以将其保护到另一个文件服务器或云中的远程存储位置。
如何提供支持？
Metquay 技术支持完全在线完成。您需要做的就是在我们的票务门户上提出支持票或向我们发送电子邮件至支持 ID。我们的支持团队将尽快与您联系并解决问题。您也可以通过电子邮件或电话联系我们。
是否有限制：我可以管理的资产或没有：我可以在 Metquay 中创建的客户？
您只受您选择的服务器规格的限制。 Metquay 不会限制您可以添加到系统的资产或客户的数量。
我可以将数据从我的遗留系统移动到 Metquay 吗？
是的，只要您可以提供 .xls 或 CSV 格式的数据，我们就可以帮助您进行数据迁移。
Metquay 是否有客户门户功能？，您允许的最大客户数是多少？
Yes, we provide a full fledged csutomer portal with asset health dashboard, calibration due alerts, calibration certificate tracking and QR code based asset tracking. There is no limit to the number of customers you can onboard into our customer portal. For more detail check out https://www.tracefii.com/
How does Fluke Metcal Integration with Metquay work?
If you are a user of Fluke Metcal version 10 or above, all you need to do is to get a license key for fluke MET/CONNECT and add that to the Metquay application preferences. Then all your procedures will show option to import data from MET/CAL.